Parkway Veterinary Hospital

18 Spring Street
West Roxbury, MA 02132


Technician Supervisor

Anne is a certified technician who received her Bachelor of Science in Veterinary Technology from the Mount Ida School of Animal Science in 2009. She has been a technician with Parkway since 2006, and was promoted to Technician Supervisor in 2011. Anne also spent 3 years working in an animal shelter in southern MA. Anne is a member of the National Association of Veterinary Technicians in America, as well as the International Veterinary Academy of Pain Management. She also runs her own pet sitting and at home medical assistance business, Boston/Southshore Pet Care.

She resides in Dedham with her three cats - Morgan, the trouble-making torti, Nelson,  and Captain, the simple but lovable orange tiger.


Inventory Manager


Heather has been a veterinary technician since 1994, and came to us from Houston, Texas in 2000. Previous to her position at Parkway Veterinary Hospital, Heather volunteered at M.D. Anderson Cancer Hospital and the Houston Zoo, and has worked at several small animal, exotic, and avian veterinary hospitals.

Heather plans to eventually attend medical school to study integrative medicine, but for now enjoys spending as much time as possible with her family.

Danielle is a certified technician who received her Bachelor of Science degree in Veterinary Technology from the Mount Ida School of Animal Science in 2005. Her Canine Rehabilitation Certification is pending from the University of Tennessee. She adopted Nelly, a five-year-old Rottweiler mix, from Nevin's Farm in Methuen. Nelly was crowned Mutt of the Year at the MSPCA's Walk for Animals in September 2008. Danielle is also the proud owner of three handsome felines, Jake, Meeko, and Wiski, and two guinea pigs, Bob and Hank.

Emmanuelle received a Bachelor of Science degree in Biology from Emmanuel College. Prior to her position as a technician at Parkway Veterinary Hospital, she worked as a zookeeper at Franklin Park Zoo in Jamaica Plain. In addition to her technician skills, she excels at arts, crafts, and baking. Emmanuelle lives with her husband, Edwin, a cat named Jelly, and her two beautiful daughters Victoria and Annalise.








Ximena joined the technician team in September of 2014. Ximena has a Bachelor of Arts in Psychology from Florida International University. She then attended the Veterinary Technology Program at Becker College and her goal is to become a Certified Veterinary Technician.

In her free time she enjoys singing, dancing to salsa music, watching movies and knitting. Ximena and her boyfriend live in West Roxbury with their Norfolk Terrier/Maltese mix named Obi and her two cats Sky and Peter Quill.  


Crystal joined our team in May of 2014! Crystal attended Animal Behavior College (online vocational school) in October 2012 and graduated in 2014 as a Certified Veterinary Assistant . Crystal is currently enrolled in the Veterinary Technology program at Massasoit Community College to become a veterinary technician. She will graduate in 2017 with an Associates in Science in Veterinary Technology.  

Crystal works with Dr. Segal and assisting her in the exam room along with helping out the technicians and front desk when needed. 

Crystal owns 2 male cat , Halo and Thor (Thor is in the picture with her).

In her free time she enjoys walking on the beach, spending quality time with friends and family, attending musicals and plays, and shopping!