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At Parkway Veterinary Hospital, we are known for serving our patients and clients with compassion, empathy and integrity. We are always looking for dedicated and enthusiastic individuals who are eager to help us continue providing the best care and service to our patients and clients.

If you believe your values match those of our practice and you would like to be part of an outstanding team, we would like to hear from you. Please contact MA - West Roxbury - Parkway, Hospital Manager.

Veterinary Receptionist - West Roxbury, MA

Parkway Veterinary Hospital

About the Role

Are you looking for a fast-paced and challenging role within the veterinary industry?

Parkway Veterinary Hospital is looking to add full-time or part-time Client Care Specialists to our team. CCS duties include being the first point of contact for clients, handling client inquiries in person and over the phone, scheduling appointments, managing client accounts, and admitting and discharging patients. As our first point of contact, you will deliver personalized and dedicated client care to all patients and owners.


By joining the Client Care Specialist team at Parkway Veterinary Hospital, you can enjoy a meaningful career in a fun but professional team-oriented atmosphere. We value the personal and professional growth of all staff members. If you can work in a fast-paced environment, strive to never stop learning, and have a fiery passion for vet medicine, Parkway Veterinary Hospital may be the place for you!


Exceptional communication skills and providing top-notch client service are just some of the skills needed to be a successful veterinary professional. Some of the key skills that we are looking for with this particular opportunity include:


  • You will be passionate about pet welfare and exceptionally kind
  • You will excel at client communication and embrace our purpose of providing excellent veterinary care, and educating on responsible pet ownership
  • You will possess effective time management and organizational skills, with the ability to take the initiative, multitask, and prioritize
  • You will possess the ability to maintain a calm disposition while working in a busy and dynamic client service environment
  • You will be trustworthy, friendly, and a team player – but also able to work unsupervised when necessary


A few highlights of the practice:


  • Seven-doctor well-established practice
  • Regular visiting specialists, including an Acupuncturist, Cardiologist, and Internist
  • New equipment to make your job easier



  • A flexible approach to compensation that will reflect your skillset and future performance
  • 401(k) matching & Roth Retirement Savings Plan
  • Flexible Spending Account
  • 529 Savings Plan
  • Tuition Support Program
  • Referral bonus program

Wellness Benefits:

  • Health Insurance, including medical, dental, and vision
  • Sick Time / Paid Time Off
  • Supplemental insurance, including accident, disability, critical illness, and life insurance
  • Health Savings Account
  • Free/discounted lab work for all employee pets
  • Pet discounts on services and products
  • Pet food discount program

Workplace Benefits:

  • Quarterly Team Rewards Bonus Program
  • Professional development opportunities
  • Continuing education allowance
  • Uniform allowance

Lifestyle Benefits

  • Six paid holidays
  • Employee Assistance Program
  • Parental leave
  • Employee discount program (Apple, Verizon, Disney, auto insurance, flights, etc.)

Think you're the Veterinary Receptionist we're looking for? Apply today so we can meet you!


Diversity, equity, inclusion, and belonging are core values at Parkway Veterinary Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.